Terms & Conditions

This Web Site is owned and operated by Arelco Promotional Group, Inc.

Use of this Web Site is subject to the Terms of Use. Your use of this site means you accept these Terms and Conditions.

Arelco Promotional Group, Inc reserves the right to amend the Terms of Use at any time. However, since you are bound by these Terms of Use, you should periodically refer to them. If you do not agree with these terms and conditions please do not visit or use this site.

The Terms of Use are effective until terminated by Arelco Promotional Group, Inc and Arelco Promotional Group, Inc may terminate this agreement and your access to the Web Site at any time without notice. In the event of termination you are no longer authorised to access the Web Site, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms of Use will survive.

Disclaimer Of Liability

We are not liable to you or anyone else for any Loss in connection with use of this Web Site or a Linked Web Site.

This general disclaimer is not restricted or modified by any of the following specific warnings or disclaimers.

The Trade Practices Act and similar Province and Territory legislation in Canada may confer rights and remedies on you in relation to the provision by us of goods or services on the Web Site, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.

Neither Arelco Promotional Group, Inc nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Web Site or a Linked Web Site. You must take your own precautions to ensure that whatever you select for your use from this Web Site is free of viruses or anything else. Arelco Promotional Group, Inc is unable to guarantee that any program available for download and/or execution from or via this site is free from viruses or other conditions (including trogan horses or wormable material) which could damage or interfere with data, hardware or software with which it might be used.

Arelco Promotional Group, Inc may revise change or add to the products and services at any time and without notice. Arelco Promotional Group, Inc has no obligation to update this site and we are not liable to you or anyone else if errors occur in the information on this Web Site or if that information is not up-to-date.

Under no circumstances (including but not limited to any act or omission on the part of Arelco Promotional Group, Inc) will Arelco Promotional Group, Inc be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, this Web Site.

To the fullest extent permitted by law, Arelco Promotional Group, Inc liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of Arelco Promotional Group, Inc to the following:

a. In the case of services supplied or offered by Arelco Promotional Group, Inc, (i) the supply of the services again, or (ii) the cost of having services supplied again; and
b. In the case of goods supplied or offered by Arelco Promotional Group, Inc, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of the replacing the goods or acquiring equivalent goods, or (iv) the payment of the cost of having the goods repaired.

Trade Marks

In the case of goods supplied or offered by Arelco Promotional Group, Inc, (i) the replacement of the goods or the supply of equivalent goods, (ii) the repair of such goods, (iii) the payment of the cost of the replacing the goods or acquiring equivalent goods, or (iv) the payment of the cost of having the goods repaired.

About the Use of Trademarks on Our Site

Logos shown on products on our web site appear only to illustrate the products we offer and the variety of ways in which they can be decorated. The use of logos that are trademarks or copyrighted work of other companies are never intended to suggest that Arelco Promotional Group, Inc. owns the rights to those trademarks, or that Arelco Promotional Group, Inc would make those products featuring the trademarked logos of others available to any purchaser without the permission of the owners of the trademarked or copyrighted art or copy.

Additionally, the contents of the web site, including, but not limited to, the arrangement and assembly, text, graphics, logos, button icons, images, audio clips and software, are copyrighted materials owned by Arelco Promotional Group, Inc. You may use our web site and its contents as a shopping resource for non-commercial use only.

Trademark Notice: The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of decorated products available. They are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, design or trademark.

Copyright

This Web Site is the property of Arelco Promotional Group, Inc and the information on this site is subject to and protected under the copyright law of Canada. You may view this site and its contents only for your personal and non-commercial use.

Other than as subject to provisions of the Copyright Act (Canada) you must not in any form or by any means:

1. Adapt, reproduce, store, transmit, distribute, print or create derivative works from any part of this web site;

2. Use or apply, for commercial purposes any products, services or information on this Website, without our written permission.

Links

This Web Site may contain links to other Web Sites. Those links are provided for convenience only and may not remain current or be maintained. Arelco Promotional Group, Inc is not responsible for the condition or content of those sites as they are not under Arelco Promotional Group, Inc control and you access those sites and use those products and services entirely at your risk.

Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated.

Governing Law

The use of this site is governed by the law in force in British Columbia, Canada. Any dispute arising from your use of this site will be dealt with as exclusively subject to the jurisdiction of the courts of British Columbia, Canada

Cookies

Arelco Promotional Group, Inc uses what are known as cookies on this website. This simply enables Arelco Promotional Group, Inc to recognise your browser visiting this site by downloading a cookie onto your hard drive. Through the use of the cookie Arelco Promotional Group, Inc is able to also track which pages you look at on this site.

All such information is subject to and dealt with strictly upon the terms and conditions as set out under the Privacy heading.

Session cookies are only used to let our site know that you are the same person wherever you go on our site during a session. Upon closing your browser the session cookie set by this web site is destroyed and no personal information is maintained which might identify you should you visit our web site at a later date. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.

Privacy

Arelco.com is committed to supporting the "Personal Information Protection Act" which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.

Our respect for our customers right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the national Privacy Principles.

This Privacy Policy sets out:

matters of which you should be aware regarding information we may collect about you;
our policies on the management of personal information;
generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information;
how you can check, update or delete your personal details;
our internet security procedures;
cookies and how we use them to save you time, and
Arelco.com compliance with applicable laws.

What personal information do we collect and store?

If you wish to browse the Arelco.com website, you are not required to enter any personal information, you will remain anonymous during your entire visit. To place an order with Arelco.com you must be a registered customer. So that we can provide the services you are requesting, during the registration process you will be asked your name, e-mail address, delivery address and phone number.

Arelco.com takes measures to protect your personal information from unauthorized access, loss, misuse, disclosure or alteration. We also destroy or permanently de-identify personal information when you tell us that it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

How is personal information used?

The personal information you supply to us allows us to provide you with the Arelco.com service you request. To save you time and to make shopping with Arelco.com easier, we store your details so that the next time you log onto our site you do not need to re-enter that information.

We may also use your personal information in other ways to provide you with superior service, eg. providing you with the hard copies of catalogues and special offers by email.

Please note that in order to operate the website or deliver a service we may sometimes share your personal information with a sub-contractor eg. the party who delivers your order. Where this is necessary we obtain their undertaking to comply with the "Personal Information Protection Act". Except to the extent that we engage contractors as noted above to assist us to provide a better service to you, we do not provide your personal information or mailing lists containing your personal information to any other organizations for their marketing purposes.

How can you remove your personal details from Arelco.com?

You can remove your personal information from Arelco.com by contacting our customer service department using one of the following methods:

by email to customerservice@arelco.com
by logging in at : www.arelco.com
by telephoning : 604-327-0510

Please allow 7 days for your request to be processed.

What are cookies and how does Arelco.com use them?

When you first register with Arelco.com we set a cookie on your computer. We use cookies to make your Arelco.com shopping experience easier. It saves you re-entering certain details each time you shop by recording your unique Arelco.com customer number. The customer number is then linked with our database that contains the information you supplied to us on registration. Cookies themselves will not tell us who you are.

More information

More information about "Personal Information Protection Act" is available from
http://www.mser.gov.bc.ca/foi_pop/Privacy/GuidePIPAView.pdf

General

In this Web Site:

"Arelco.com" means Arelco Promotional Group, Inc and its subsidiaries unless otherwise specified.

"Other Web Sites" means web sites of persons or entities other than Arelco Promotional Group, Inc which are hyperlinked from this Web Site.

"Personal Information" means any information from which your identity is apparent or can be reasonably ascertained.

"Web Site" means the whole or any part of the web pages located at www.arelco.com (including the lay-out of this Web Site, individual elements of the Web Site design, underlying code elements of this Web Site, or text, sounds, graphics, animated elements or any other content of this Web Site.)

"We" and "us" refer to Arelco Promotional Group, Inc, and "our" has the same meaning.

Nothing contained in these Terms of Use derogates from Arelco Promotional Group, Inc right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by Arelco Promotional Group, Inc with respect to that use.